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How do I join Retro Fitness?
Click here to find a club near you and get started today.
Does Retro Fitness offer Personal Training?
Yes, personal training is available, it is designed to help you reach your health and fitness goals. Pricing varies by location, please contact your local club for additional information and to get started.
What is Small Group Training?
Our group personal training gives you the support of others along with the individualized attention from our coaches to help you reach your health and fitness goals.
Are there Group Fitness Classes?
Yes, exercise classes are offered, and all fitness levels are encouraged to attend. Our gyms provide a variety of classes from Zumba, Bootcamp, High-Intensity Interval Training, Yoga, Kickboxing, Circuit Training and even Cycle classes. Group classes vary by location, check your local club for classes and times.
Can I bring a guest with me?
Retro Fitness Ultimate members can bring one guest per a visit. The member must be present with the guest at check-in and guests are required to sign into the club at the front desk every visit.
How do I upgrade my Membership?
Upgrading your membership is easy and can be done at any time. Visit your home club and they will be able to assist you.
Can I freeze my membership?
Membership freezes are available, contact your club for more information.
How can I transfer my membership?
After checking into another club, a minimum of 7 times within a calendar month and at least 60% of these check-in’s are at the new club. Your membership will automatically transfer the following month.
How Can You Cancel?
Cooling-Off Period: If you decide to cancel within three days of signing up, you can do so without any penalties. Just let us know, and we’ll handle the rest.
Online Cancellation: You can now cancel your membership directly through our website. Click on the “Manage Membership” button on the main page and log into your account, head to the cancellation section, and follow the simple steps provided.
In-Person or Written Cancellation: Prefer to cancel in person? No problem! Bring a signed and dated cancellation letter to your home gym’s manager, or mail it to your gym. Once we receive your request, we’ll process it promptly, within three days. Cancellations require only 7 days’ notice—this gives us enough time to wrap things up on our end. If you’re in NYS, cancellations require only 3 days’ notice.
Phone, Mail or Email Cancellation: Don’t have time to visit? You can also cancel your membership by contacting your home gym via phone or email. We’re here to make the process as easy as possible for you. We may have to request certain personal information to confirm your identity but that’s it.